CCTV Monitoring & Maintenance 2017-12-04T16:21:59+00:00

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    CCTV Maintenance

    Regular servicing ensures your CCTV system remains reliable.

    We recommend a service twice a year for monitored CCTV (once a year for non-monitored) to keep everything running smoothly. We can come more often by arrangement.

    Plus we are available in-between services offering support and  repairs.

    We also offer “check my CCTV”; a pro-active CCTV maintenance option that regularly checks if your CCTV is working properly. Call us to find out more.

    Services Included

    Service of system
    Telephone Support
    Response to system faults within 24 hours during working hours
    Emergency response within 4 hours X
    Discounted call out charges
    Discounted parts and labour
    Free emergency call outs Mon-Fri 9am – 5pm (incl.1st hour on site) (excl. bank holidays) X
    Free emergency call out 24/7 and  associated labour X
    Free repair/replacement of parts X

    Number of services per annum:

    • Non-monitored systems will be inspected once a year.
    • Remote monitored systems will be inspected twice a year. Frequency can be increased if needed. We have some sites on monthly servicing. Just ask us for a quote.

    The following checks will be made during a maintenance visit:

    • Visual inspection of installation & location of all equipment against the specification
    • Visual check of the installation for mechanical damage & wear
    • System in full operation – live and recorded images
    • Satisfactory operation of all cameras including lenses
    • Satisfactory lighting levels
    • Housings and enclosures
    • Mains and power supplies
    • Time & date setting
    • Camera brackets and fixings
    • Signage is displayed correctly where required

    For remotely Monitored Systems:

    • Test remote signalling and transmission equipment to RVRC
    • Satisfactory operation of all detection devices
    • Audible warning devices for correct volume

    Exclusions from cover:

    • Accidental or malicious damage
    • Customer error or misuse
    • Fire, flood or storm
    • Electrical loss or surge
    • 3rd party telephone/mobile communication issues
    • Extra work (e.g. moving detectors for decorators)