Reviews 2021-05-12T10:18:47+01:00

It’s always a delight to hear from happy customers.

We are all proud to do a good job!
Read some of our client testimonials here.

Morning All
Thank you for yesterday it was very much appreciated
I just wanted to say how professional, helpful and patient the gentleman was who came on site yesterday.”

April 2021

We are very happy with your service and would not hesitate to recommend you to others.”

March 2021

Hello Carol,Hope you and the team are all well.Thank you for the invoice and the work sheet.
As always it is much appreciated. Your engineer was most helpful.”

March 2021

I was really pleased with how the installation went – there were a few teething problems and I appreciated the response provided to sort them out, and the professionalism of the fitters and engineers and support through the process.”

February 2021

Loving the alarm thanks it is so easy and exactly what I wanted. I am a bit OCD when it comes to attaching things to walls and I can’t fault what Jordan has done. Everything is straight and neat, just brilliant.”

February 2021

Thank you for installing the alarm so efficiently, Jordan was absolutely brilliant and just cracked on quietly which was just what we needed!”

February 2021

Many thanks for the report and for the engineer attending so promptly.”

December 2020

All good thanks – alarm is working well…”

November 2020

Please do pass on my thanks to Nick, Adam, and Steve for their professionalism, service and work for us.”

November 2020

We are delighted with the quality of the work undertaken… They were able to route cables so there is no damage to decorations or unsightly trunking [brilliant].”

November 2020

…I have to say your customer service has been top notch. Thank you again “

October 2020

Thanks for the good work once again “

September 2020

Carol – thanks
The service engineer was v good. “

September 2020

The last chap that came here ( I cant remember his name) was brilliant!
Please pass on my comments to the engineer.”

August 2020

Hi Thanks for your help. I’m happy we managed to sort the alarm “

August 2020

Now onto Electronic Security Installations Limited they have put my mum a security camera system in for her peace of mind. Absolutely brilliant from start to finish, Rob is a great guy, very prompt survey done, lovely guys who fitted it all and a quality system!Definitely highly recommend ! 👍🏻”

Facebook July 2020

Hi Nick
The alarm is great, thank you.”

July 2020

Hi Carol
Thanks for the good and quick service,
You employ a good and friendly team ,Thank Chris for me.

July 2020

I was very impressed by the service I received from Anne in the office , and Mark at my house, though it was a simple quick job.”

July 2020

Really happy with the installation, thanks to all.”

June 2020

FYI Daley is doing a great job and fits in well with our team.”

June 2020

Please thank Chris for doing a good job for us.”

June 2020

Thanks for the prompt service on Wednesday.”

May 2020

your guys did a great job we’re very pleased”

March 2020

Hi Carol, Now this is what I call customer service!! Thank you so much for your most welcome email. I am very happy.

February 2020

Hi Carol,
Please pass my thanks to everyone for their fast response to getting my security issues resolved. It’s been very much appreciated.

February 2020

I would also like to give my praise to your engineer, as he conducted the job professionally and also in a manner to accommodate our 2 day old baby!”

February 2020

We’re very happy with the service so far (the installers were great and the camera people are very on the case)”

February 2020

Hi Carol,very pleased with the alarm
Thought I would also mention
Have to say Jordan is a very polite young man and very patient too ( I had some furniture delivered at same time and they needed to pass where he was working) He is a credit to your company and is great to have someone like him going in customers homes
Was very clean and tidy too ! “

January 2020

Hi Carol, The engineer did a great job”

December 2019

Just wanted to formally write and praise the excellent customer service skills of your engineer on todays visit. He was so polite, helpful, thorough and accommodating. Great personality, smiling and highly professional A real credit to ESI and not a bad word to be said about him from all those he interacted with today. You’ve got some great people in your business and do all you can to hold onto them.
Thanks for this great experience – have always recommended ESI to anyone I can and this is just one element going to justify as to why.”

November 2019

Thank you Carol for your prompt attention “

November 2019

Hi Carol,Thank you for fitting us in early…Please pass on our thanks to the engineer Jason, who was friendly, helpful and efficient.”

November 2019

Once again, thanks for a very efficient service, including the telephone help I received when our electrician upset the system while installing a new consumer unit a couple of days after alarm had been serviced.”

November 2019

Hi Rob, Just wanted to say thank you for the work you guys have done at [my home].
Really happy with everything. I also wanted to say that I was really impressed with Chris. Top man and explained everything superbly.”

November 2019

Many thanks for excellent service and repair”

November 2019

Just a quick one, I met Conor today for the first time, well impressed, very helpful, good attitude, nothing to much trouble, just thought I would let you know.”

November 2019

We are very pleased with the work which has been done
– and no comments from tenants about any disturbance, which is brilliant!”

October 2019

We can’t fault you guys, I know you’ve provided an excellent level of service over the years 😊”

October 2019

My thanks to everyone for their understanding and help”

October 2019

Great service as always Rob.Thank you “

September 2019

Hi Claire, Thanks for the prompt call out.”

September 2019

Good morning Carol. All is well so far with our new set up…we are still getting used to it. Thank you for the efficient service by Gary last Thursday.”

September 2019

Hi Carol, Matt did an excellent job and was very helpful.
Much appreciated.”

September 2019

Thanks for fixing my alarm.”

September 2019

Thanks for all your help and to Chris , clean very neat job.”

August 2019

Morning Rob,
All the upgrades are now in place and the system is all back up and running, Matt , myself and [my colleague] have tested all doors and alarms to make sure and there are no problems.
A job very well done and please thank Matt and all your staff”

August 2019

Hi Alan, I have just spoken to [our client].She wanted me to tell you that you’re her knight in shining armour and to thank you for all your help when she was tasked to test the fire alarm and didn’t know what to do. She said you were so very helpful and that she really appreciated it – so, thank you!”

August 2019

Hi Carol, Thankyou for your recent email.I would like to take this opportunity to thankyou all for such a great job and all the best for the future.”

July 2019

Hi Carol, We are really pleased we got the new router sorted today, thank you.”

June 2019

Many thanks Steve, will give it a go. As always very happy in my dealings with ESI, realistic that tech stuff never straightforward, but you give excellent support that is appreciated.”

June 2019

Hi Graham, I’d just like to add that we are highly satisfied with the service we have received from ESI and the decision to move from [our previous company] was definitely the right move!”

April 2019

Hi Rob/Steve, Our alarm system is in and working well – thank you.
Can I just say what a great job Gary did with the installation, there were multiple distractions this end – builders and a film crew – Gary got on with his job in a very professional and helpful manner and is a great credit to your company.Thanks again for a very good job.”

April 2019

Thanks again for the professional service.”

April 2019

Thank you Carol. Daley has done a good job with the installation of the CCTV.”

April 2019

Was just wondering if you have an email or something to give feedback on the engineer who has just been out to us? He was SO nice, and so patient and kind to my daughter who wanted to help him, he let her “help” and showed her what he was doing.Just wanted to pass on how good he was.”

April 2019

One of your team has just been here to sort out an alarm problem.  A chap who was excellent. Really efficient and polite. A great ambassador for your company.”

March 2019

Matt who did the conversion was an absolute credit to ESI. A fantastic job and also explained lots about the system. Please relay my thanks.”

February 2019

Many thanks for this, you have been very helpful. “

February 2019

Please can you thank everyone for all the help over the last few weeks?”

December 2018

Thank you to the guys who came round to do the work, they were fantastic! I feel a lot happier my home is better secured….Adam and Conor were very thorough and professional on the install, I wouldn’t hesitate to recommend ESI.Thank you again :)”

December 2018

Thanks for a great service. The technician was brilliant and had a lovely demeanour.”

November 2018

Snippets from a lovely mail from a long standing clients…such a shame they are moving away!

Dear friends at ESI, Thank you for the swift response with Paul’s courteous visit today. (Of course we missed seeing Mark, but congratulations to you all on promotions and the growth of the business.)…We have appreciated your friendly and efficient service over the years, thanks again…”

November 2018

Thank [the engineer]for sorting out the alarm, he’s done a great job….Thanks again for your help”

October 2018

Hi Nick,Just to say how impressed I was with your engineer. Looks like the problem is all sorted.Many thanks indeed. I’ll certainly be recommending you.”

September 2018

Thanks for your help Carol. Graham was BRILLIANT”

July 2018

Hi Carol…I would like to say thank you for your effort and support in getting this project turned around. It has been a pleasure dealing with all at ESI.”

July 2018

Hello Carol…I just wanted to thank you for the efficiency of the process from ringing for a quote to completion of the work.
Chris, who fitted the equipment, was fabulous. He worked really hard and never stopped for a break, despite having to do work in the loft which is incredibly hot at the moment! He was extremely patient ,showing me the technical stuff and how to use the system (mind you , you may still get the odd phone call from a technophobe like me!)
Chris also sorted out my alarm sensors and explained what the problems were. His attention to detail and customer service were excellent.
It was good to deal with such a professional company.Thanks again.”

June 2018

We are very pleased with the work undertaken by ESI and have to comment that your engineers were polite and respectful of our property and are good representatives of your company, please pass on our thanks to them for a great job.”

June 2018

…the alarm is amazing.”

June 2018

I would like to take this opportunity to thank you and especially Rob, for looking after us … over these many years”

June 2018

Another lovely Monday morning email…just sets up for the week!

I just wanted to drop you a quick line to say that our installation is pretty much complete now & that your guys have done a great job. I know it’s been tough for them with delays on the electrical stuff and having to fit around our schedule but they have been very understanding and professional at all times and have been very helpful too. We’ll be using everything fully from next week so there may still be some teething issues but I am confident that your team will be able to respond quickly and knowledgeably when that happens. They are a credit to your company!Thank you also for sorting out the electrical installation at short notice.”

May 2018

We love to receive these emails

Just a quick e mail to say Matt was really really helpful, nothing was too much trouble and an absolute asset to your team. Thank you for sending him to us he is great. It is so lovely to see in young people.”

March 2018

How lovely to come in to these kind words on a Monday morning

I’ve returned home tonight to a working alarm! Thank you for being so efficient in your response to my enquiry.
I’m sure you like feedback, so I’d like to pass on that my mother in law, who was at the flat, said your engineer was pleasant, patient and very professional.We will certainly be recommending your company to others.
Thanks again,”

February 2018

It just takes a few kind words to make the day wonderful 🙂

We have really enjoyed working with you and all your staff and if you could pass on our thanks to all who have worked with us …, we would really appreciate that. Many thanks and kindest regards”

January 2018

We get over 90% of our new business from recommendation and referrals….you can’t get a better testimonial than that!

I’ve recommended you to a close friend… I’ve sung your company’s praises in no uncertain terms, and told him about the professional and attentive service I have received from you yourself over the years…”

Home Owner, November 2017

We often hear of intruders being stopped but it’s so difficult to quantify the deterrent factor of a good security system. That’s why it was so nice to hear today

… since you kindly installed the system at my industrial property… we seem to have had a marked drop-off in ‘incidents’ which I can only thank ESI for in as much as you have been responsible!….obviously these things could be coincidental but there is no question that we have had much less crime since installing the system!”

Business Owner, CCTV, August 2017

Thank you for the work carried out, the engineer did a great job.”

Home Owner, June 2017

Matt did a great job, very professional and a credit to your company.Thanks”

Home Owner, May 2017

Hi Claire, Thanks for your usual efficient service”

Business Client, May 2017

Hi Steve,
I’d like to take his opportunity to pass on our thanks to all at ESI. Great service! I’d especially like to give you some very positive feedback about Matt. In a nutshell, he’s an asset to ESI. Very professional throughout and extra bonus point for drinking cold tea!Thanks again!”

Home Owner, Intruder Alarm, May 2017

Hi, Thank you so much for fitting me in at such short notice.
He did a great job and was very patient explaining everything to me….He was great”

Home Owner, Intruder Alarm, May 2017

The tall lad that services ‘our sites’, is a pleasure to have in the building , he is no trouble , is confident , trustworthy , is excellent at his job , he is a great asset to ESI .”

Medical Centres, Intruder Alarm Fire Alarm, March 2017

Happy with the job and your guys are a credit to your company”

Homeowner, CCTV, North Wales, April 2017

many thanks for the prompt call out and efficient service”

Homeowner, Intruder Alarm, Chapel-en-le-Frith, April 2017

Very happy with the service provided by the electrician and your engineers……..Would recommend your company for an easy and straightforward service”

Homeowner, Chapel-en-le-Frith December 2016

We had our alarm installed last week, the lads have done a great job and were very professional.”

Commercial Client December 2016

I would like to thank you for your reliable and efficient service…Thanks again for the help your engineer gave us over the phone and visit”

November 2016

Thanks for your service!”

Home Owner|Intruder Alarm | November 2016

Morning Nick,
We are all up and running now and just like to say the system is excellent, I am still working my way through it but will get there.
Please can you thank all who worked on getting it up and running especially the engineer who went out of his way to show me the system.”

Health & Safety Officer|Commercial site in Manchester |CCTV | October 2016

Hi Carol, I just wanted to let you both know how impressed I was with the engineer you send out today.
C was very professional and very patient with me as I usually rely on my IT guy where the CCTV is concerned so I wasn’t much help.
C is a credit to your company and thanks once again as always for helping me”

Sue – Facilities Manager| Stockport |CCTV | September 2016

Please pass on my thanks to the team that have been here on site – great crew and a pleasure to work with.”

Richard- Commercial site | Salford, Manchester |Intruder Alarm, Fire Alarm, CCTV | September 2016

Really happy with the work your guys did, they are very polite, helpful and courteous too!
Thanks to everyone at ESI for all your help during our move.”

Julie- Retail Company | Hazel Grove |Intruder Alarm | September 2016

thank you for your help on the call. It’s rare to pick up the phone and have someone knowledgeable on the other end! “

| |Intruder Alarm | August 2016

Job done, I stayed in so they showed me the alarm before they left. Very nice they were too, they’re a credit to you.”

Paul | Whaley Bridge |Intruder Alarm | August 2016

Could you tell me the name of the lovely man who helped me on the phone yesterday morning – Tuesday 9th Aug.
I called about a battery that had run out on our alarm and he talked me through how to reactivate our system. I live in Manchester and have been burgled, so it was good to get such great service.

Lorna | Manchester |Intruder Alarm | August 2016

Hi Claire,
just to let you know your engineer arrived at the time you stated and I was impressed with his knowledge of the system and how professionally he removed the old alarm monitoring device and fitted the new speech dialler.
Tested and confirmed working with our off site monitoring company before he left-very happy with the service.
I wanted to thank you for your help and give positive feedback.

Phil | Glossop |Intruder Alarm | August 2016

Just a quick note to thank your engineers who have been on site the past 3 weeks, Truly these guys are ambassadors for your company especially Adam who I think led the job, this was a lot of work in all areas of our business and your engineers were at all times helpful, courteous and well-mannered to all staff regardless. Nick you would not of known we were having such a massive upgrade done to our security system, please pass on to your engineers my thanks for such a good job done.”

Facilities Manager | Large commercial site Preston |IP CCTV | June 2016

Client called in today to say how happy they were with the care taken during the installation of their intruder alarm, and in particular the fact that our engineer wore over shoes to protect the carpets and took time to explain the working of the alarm…. Lovely job Callum!”

Mr. & Mrs. H | Furness Vale |Intruder Alarm | December 2015

Wanted to say a big thank you to ESI For outstanding support to both of our businesses, skin solutions clinic ,and Rai Burgess Development. 5 yrs ago I had huge benefit from the personal alarm for lone workers or indeed people living alone. Latterly Raimond Burgess Developments Ltd benefited from ESI alarms preventing on site burglary. Now in a move of premises for skin solutions clinic (short distance but separate outside space) ESI have proved invaluable. Thank you 7 years of ongoing,supportive but unobtrusive support.”

Karen Burgess via Facebook| Chapel en le Frith |Intruder Alarm, Lone Worker Alarm and Fire Extinguishers | October 2015

I second that Karen, brilliant company that I have had the pleasure of working with for the past 8 years both on my residential and my business premises. Long may our relationship last!”

October 2015

Many thanks for the installation. Very pleased with the quality and care taken during fitting”

Mr. W | Hazel Grove |Intruder Alarm | July 2015

Very pleased with the service I have received from this company & would definitely recommend you to others.”

Mrs. H | Buxton | Burglar Alarm | July 2015

We don’t like to hear of crime, but happy to hear we scared them off!

We had a [robbery] attempt but thanks to our alarm courtesy of ESI they ran off.”

Mrs. B | Chapel en le Frith | Alarm | July 2015

Hi just a note to say thank you for getting someone out to me today I really appreciate it.”

Mrs. H | Marple | Alarm Call Out | July 2015

Thank you very much for your work last Tuesday in getting our faulty house burglar alarm rectified…”

Mr. J | Whaley Bridge | Alarm | February 2015

Thank you for your prompt and efficient service.

Mr. G | Chapel-en-le-Frith | Alarm | February 2015

Thank you to Esi for helping me complete my fire safety check, skin solutions clinic inspection CQC and save face.

Karen Burgess | Chapel-en-le-Frith | Fire Extinguishers | December 2014

Many thanks for all your assistance over the years and the very efficient and friendly service that all your team have provided.

Sean | Chapel-en-le-Frith | Alarm | June 2014

We’re very happy with the work that’s been done. Everybody we’ve dealt with at ESI has been great.

Matthew | Combs | Alarm | Feb 2014

Thanks for your good service.

Mr.B.| New Mills | Alarm | Feb 2014

Many thanks for your service.

Mr.W.| Chinley | Alarm | Nov 2013

We would like to comment on our complete satisfaction with the way in which your company completed the work from quotation to installation. Your two skilled operatives arrived in good time on Wednesday 18th September 2013 and were shown around the property for the first time. They quickly and accurately assessed the situation and started to install the internal handsets in all the apartments. There were some tense moments in the afternoon when various faults were found on the existing wiring, these were quickly dealt with or bypassed. The work was completed on the day and everywhere was left in a clean and tidy state. As we have said we have been completely satisfied with your work and would have no hesitation in recommending your company to any others in need of your services.

Director and Treasurer, Apartments| Halifax | Door Entry System | Sept 2013

As a company we have been very impressed with the service provided by E.S.I.
We found E.S.I to be extremely helpful and informative
The gentlemen who worked on site worked in a very professional and friendly manner and I would recommend E.S.I to anyone

Facilities Co-Ordinator, Office Complex | Stockport | CCTV | June 2013

Many thanks to you and your team for your help and support with fixing the alarm at the practice.

CE | Whaley Bridge | Intruder Alarm | April 2013

I would like to thank you and your installation team for doing such a good job, the cabling is very neat and hidden even in the loft where it’s not on show and the CCTV installation works great .We would happily recommend your company to others.

Premises | Mr & Mrs D. | CCTV | Macclesfield | April 2013

I would just like to take this opportunity to say thanks for the support given with regards to this issue and big thanks to your engineer for his perseverance.

Business Premises | Whaley Bridge | Fire Alarm | October 2012

Once again thanks. Impressive service yesterday and I am most grateful to all involved.

Mr. D. | Hazel Grove | Stockport | Wireless Intruder Alarm | July 2012

We are very pleased with the installation. Chris was very personable and made a neat job.

Mr. & Mrs. E. | Heaton Moor | Stockport | Intruder Alarm | April 2012

Can you also pass on my thanks to Rob for sorting out the images following the last break in. The police have used this to arrest and charge 3 people.

Business Premises | Woodford, Cheshire | CCTV | February 2012

On behalf of me and my family I would like to take this opportunity to thank everyone at ESI for the help with the upgrade of my alarm system.

After an unfortunate break-in ESI upgraded my alarm system at home with the up-most professionalism.
All engineers onsite were always on time, polite, sensitive to what had happened, and I would have no hesitation in recommending them to anyone that requires alarm or CCTV work at their home or work.

Thanks again to everyone involved.

Mr. & Mrs D.| Offerton, Stockport | Intruder Alarm | Sept 2011

Many thanks for your time and your great service. All the staff have been really brill.

Mr.Neil H. | Chinley, Derbyshire | Wireless intruder alarm | August 2011

Very many thanks for looking after us so well- which is nothing less than we have come to expect from ESI.

Mrs. Marylyn W. | Business Client | Manchester |Intruder Alarm | Fire Alarm | July 2011

Dear Nick,
Just a brief note to thank you and your staff for the service you have provided. You were most helpful at our lengthy pre-sale meeting, where with you patiently dealt with all my questions. The resulting installation has been fully tailored to our specific needs, and your office team have been a model of efficiency and politeness! We have also been most happy with your installer, who was cheerful, competent and tidy! It’s an excellent job!

I didn’t expect buying an alarm to be a positive experience – but it has! I look forward your ongoing service.

Dr L. | Romily | Stockport | Intruder Alarm | May 2011

Many thanks for your prompt attention.

Mr & Mrs H. | Cheadle Hulme | Cheshire | Alarm Service and Maintenance | May 2011

Hi Rob,
I’m really pleased with the CCTV system and your engineer was a star. He went to great trouble to route the wires out of sight and left the place absolutely spotless. He represented your business in a professional manner.

Chapel-en-le-Frith | CCTV | Hidden Cables | October 2010


Dear Nick,
Just to say thank you to you and your team. From our initial contact to the final walk through of how to use the alarm the service and attention to detail was great. Your installation team was fantastic and a pleasure to have working in the house. Please pass on our thanks to both of them.

K.R. | Adlington Cheshire | Burglar Alarm | July 2010

Just a little note to say we are both very pleased with the job in every way, just what we wanted. Your engineer was a very good worker and well mannered lad.

Mr & Mrs B | New Mills | CCTV | July 2010

Hi Nick,
Just wanted to say thanks for the alarm system, your lovely engineer made a really neat job. I was definitely impressed, he was so friendly and polite and did a lovely neat job.

Mrs F | Buxton | Intruder Alarm | Hidden Cables | February 2010

Dear Nick and Rob,
Your participation in [our] building project was vital to its success…The team are very proud of the new look surgery and we thank you for your valued contribution.

Thornbrook Surgery | Chapel-en-le-Frith | Intruder alarm | Fire Alarm | Access Control | November 2009

Dear Nick,
Many thanks for the completion of the installation of our new alarm system last week. And a special thank you to your engineer for his forbearance!

Mr, J L | Whaley Bridge | High Peak | Derbyshire | Burglar alarm | September 2009

An excellent job. Very professional. Thank you!

Mr & Mrs B | Glossop | Derbyshire | Intruder Alarm | April 2009

Thanks for adding the mobile panic button to our Burglar Alarm. As a lone worker security is essential. I feel reassured that I am free to concentrate on my work knowing help is close at hand if I need it.

Mrs B | Chapel-en-le-Frith | High Peak | Derbyshire | Lone Worker Alarm | Mobile panic Button | April 2009

“You guys really do deliver – Fantastic!”

Mr F. | monitored CCTV | Mere | Knutsford | Cheshire | March 2009

Thank you for an installation well done.

E. M | Chinley | High Peak | Derbyshire | Intruder Alarm | March 2009

Dear Nick,
Very Good job and a big thank you to your engineer who left the place tidier than it was in the first place!

I recommend ESI to anyone who will listen!

Ms. A | Disley | Cheshire | Burglar Alarm | 9th March 2009

Dear Mr Webb,
Thank you for your attention, and a special thanks for Chris who carefully installed the system.

Mr. David G. |New Mills | High Peak | Intruder Alarm | 10th Jan 2009

Dear Sirs,
Many thanks for the good work completed.

Mr. N | New Mills | High Peak | Intruder Alarm | 5th Jan 2009

Dear Sirs,
Many thanks for your inspection and repair of our intruder alarm system, promptly and very efficiently carried out.

Mr. Peter C. |Chapel-en-le-Frith | High Peak | Intruder Alarm Repair and Service | 5th November 2008

Dear Claire,
The thing that has struck my wife and I about ESI is the firm’s completely professional approach.

Nick Webb’s initial survey of our existing system was most thorough, he explained the need for the upgrade clearly, and the quotation covered everything in detail.

When we contacted your office we were dealt with promptly and efficiently by a human being.

The installation was carried out in two days, the engineer impressed us as being highly competent and trustworthy. It also created no mess.

The equipment is neat, easy to use, and does everything required. What more could we ask for? Brilliant!

Mr. Harvey C. | Marple | Stockport | Cheshire | Burglar Alarm | June 2008

Dear Rob,
Thanks for a great job done! I’m very pleased with all hidden cable work.
Thanks again.

Mrs Jemma M | Stockport | Cheshire | Burglar Alarm | Hidden Cables

Dear Sir,
Many thanks for the work carried out, Steve did a really good job and we are finding the alarm really user friendly.

Mr Dave W | Stockport | Cheshire | User Friendly Alarm | 10th March 2008

Thank you for all the good work you carried out, we are very pleased with the alarm.

S.D. | Sale | Cheshire | Intruder Alarm | November 2005