Access Monitoring & Maintenance 2017-12-04T16:21:59+00:00

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Access Control Maintenance

We recommend a service once a year to keep everything running smoothly.

Plus we are available in-between services offering support and repairs.

Services Included

Service of system
Telephone Support
Response to system faults within 24 hours during working hours
Emergency response within 4 hours X
Discounted call out charges
Discounted parts and labour
Free emergency call outs Mon-Fri 9am – 5pm (incl.1st hour on site) (excl. bank holidays) X
Free emergency call out 24/7 and  associated labour X
Free repair/replacement of parts X

Number of services per annum:

  • Systems will be inspected once a year (more frequent servicing is available, just ask us).

The following checks will be made during a maintenance visit:

  • Visual inspection of installation & location of all equipment against the specification
  • Visual check of the installation for mechanical damage & wear (including flexible connections)
  • Satisfactory operation of door locks/magnets, both latching and releasing
  • Satisfactory release of door locks on operation of Egress Buttons
  • Satisfactory release of door locks on operation of Emergency Break glass
  • Satisfactory operation of automatic door closers
  • Correct operation of power and standby supplies inc batteries
  • Operating system (where required)
  • Time & date setting (where required)
  • Operation of any warning device e.g. door held open buzzer

Exclusions from cover:

  • Accidental or malicious damage
  • Customer error or misuse
  • Fire, flood or storm
  • Electrical loss or surge
  • 3rd party telephone/mobile communication issues
  • Extra work (e.g. moving detectors for decorators)