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Access Control Maintenance
We recommend a service once a year to keep everything running smoothly.
Plus we are available in-between services offering support and repairs.
Services Included |
||
Service of system | ✓ | ✓ |
Telephone Support | ✓ | ✓ |
Response to system faults within 24 hours during working hours | ✓ | ✓ |
Emergency response within 4 hours | X | ✓ |
Discounted call out charges | ✓ | ✓ |
Discounted parts and labour | ✓ | ✓ |
Free emergency call outs Mon-Fri 9am – 5pm (incl.1st hour on site) (excl. bank holidays) | X | ✓ |
Free emergency call out 24/7 and associated labour | X | ✓ |
Free repair/replacement of parts | X | ✓ |
Number of services per annum:
- Systems will be inspected once a year (more frequent servicing is available, just ask us).
The following checks will be made during a maintenance visit:
- Visual inspection of installation & location of all equipment against the specification
- Visual check of the installation for mechanical damage & wear (including flexible connections)
- Satisfactory operation of door locks/magnets, both latching and releasing
- Satisfactory release of door locks on operation of Egress Buttons
- Satisfactory release of door locks on operation of Emergency Break glass
- Satisfactory operation of automatic door closers
- Correct operation of power and standby supplies inc batteries
- Operating system (where required)
- Time & date setting (where required)
- Operation of any warning device e.g. door held open buzzer
Exclusions from cover:
- Accidental or malicious damage
- Customer error or misuse
- Fire, flood or storm
- Electrical loss or surge
- 3rd party telephone/mobile communication issues
- Extra work (e.g. moving detectors for decorators)