Access Control Maintenance

We recommend a service once a year to keep everything running smoothly.

Plus we are available in-between services offering support and repairs.

Services Included
Service of system	✓	✓
Telephone Support	✓	✓
Response to system faults within 24 hours during working hours	✓	✓
Emergency response within 4 hours	X	✓
Discounted call out charges	✓	✓
Discounted parts and labour	✓	✓
Free emergency call outs Mon-Fri 9am – 5pm (incl.1st hour on site) (excl. bank holidays)	X	✓
Free emergency call out 24/7 and  associated labour	X	✓
Free repair/replacement of parts	X	✓

Number of services per annum:

• Systems will be inspected once a year (more frequent servicing is available, just ask us).

The following checks will be made during a maintenance visit:

• Visual inspection of installation & location of all equipment against the specification
• Visual check of the installation for mechanical damage & wear (including flexible connections)
• Satisfactory operation of door locks/magnets, both latching and releasing
• Satisfactory release of door locks on operation of Egress Buttons
• Satisfactory release of door locks on operation of Emergency Break glass
• Satisfactory operation of automatic door closers
• Correct operation of power and standby supplies inc batteries
• Operating system (where required)
• Time & date setting (where required)
• Operation of any warning device e.g. door held open buzzer

Exclusions from cover:

• Accidental or malicious damage
• Customer error or misuse
• Fire, flood or storm
• Electrical loss or surge
• 3rd party telephone/mobile communication issues
• Extra work (e.g. moving detectors for decorators)