It’s all change at ESI!
All Change! ….. Our business continues to grow and in response to this we have restructured.
We feel it is important to maintain our customer focus and so we have changed some key roles.
Nick is going to concentrate on quotes and surveys. By giving Nick this focus he will be able to visit customers quickly and give the information needed to make an informed decision. He is happy to come out to your property and explain the options available…no hard sell, just good advice!
If you would like Nick to do a quote for your security system please call him on 01663 719520.
Rob is going to concentrate on operations. Rob is going to lead the office team and the engineers, ensuring that orders are progressed speedily and efficiently. If you would like to speak to Rob please call him on 01663 719520.
Rob and Nick will continue to work closely together to ensure the customer journey from sale to installation and beyond is smooth and trouble free!
Working for Rob are Steve as Operations Manager, Claire as Customer Relations Manager and Graham as Fire Systems Manager. Our friendly team of engineers will also report to Rob. This team has recently been boosted by the welcome addition of Steve Heap. Steve is an experienced engineer and we are delighted to have him on-board!
This change is new but we are already seeing the benefit. We are certain our customers will see the benefit too! We welcome your feedback, please feel free to get in touch and let us know how we are doing!